25.07.2003

Community Support Forums are coming soon. It will act like a little FAQ support area.

25.07.2003

Before placing a support request please check the server status monitor to confirm that there are no known issues with the servers at the moment.

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Community Support Forums - For all common support requests

Therefore, for all requests that are not of a private, very personal or emergency nature, please direct them in the relevant support section of our forum where our staff and other community members are on hand 24/7.

The forums also act as an index for Tutorials and Frequently Asked Questions. You may find that by using the search feature you quickly find what you want to know. THIS AREA IS COMING SOON!

Private Customer HelpDesk - For all private support requests

If you have something that you would like to ask us, but feel should not be communicated openly through the forums, please use our private helpdesk to communicate directly with our staff.
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Server Status Monitor

Before you notify us that a server or service is down, please double check this using our server status monitor. If that confirms this, please notify us via the helpdesk and we will resolve this for you ASAP.